We always welcome feedback from our customers – here are some warm stories from Fujitsu owners across New Zealand.

“After the recent spell of bitterly cold weather, I wish to personally acknowledge the outstanding performance achieved with our floor mounted Fujitsu heat pump. With the bad press that some heat pumps have been getting, I am so glad I listened to you about the size and type required to heat the space in our home. The Fujitsu has performed faultlessly in extreme sub-zero conditions, working effortlessly to distribute its warmth. In fact it heats more than we had planned.”


“I just had to write a letter to tell you how grateful my husband and I were for our heat pump. With the cold snap we had over the last few weeks, I was so grateful your stressed the importance of buying the right size heat pump, it worked perfectly with absolutely no problems. It is nice to deal with a professional that gives you sound advice rather than one who is prepared to cut costs and compromise quality in order to get a sale. Thanks again!”



“I have been reading that some heat pumps were getting a bad rap about their performance in cold temperatures, so I thought I would send you this feedback on my experience. I looked at various options when I decided to buy a heat pump, and eventually chose a 8kW floor-mounted Fujitsu. During the recent spell of bad weather I had approximately a foot of snow on my deck where the outside Fujitsu unit is located. During the whole time, the unit never missed a beat, and in fact I did not even have to raise the unit temperature. The performance of the heat pump is great – better than my expectations.”


“Just a short note to show our appreciation of the fantastic job of installing our new Fujitsu heat pump, and to let you know how happy we are with it. Although the house is 70’s built and not well insulated, we are able to maintain a comfortable 23 degrees (even during recent snow) and the house is noticeably drier and the air feels cleaner too. Since the change our household heating costs have decreased, and our children and ourselves have gone through winter without colds as with previous years. I’d have no hesitation in recommending you to anyone thinking of getting a heat pump!”



“I Would like to thank you guys for great service and an outstanding product. Our home is sloping and has high ceilings as well as several open areas. Its amazing how well the Fujitsu does the job. The feature we enjoy most is be able to time it to come on before we get up in the morning – there’s nothing quite like waking up to a warm 20 degrees when there is white stuff on the ground outside! Thanks for recommending an excellent product and your service.”


“I would like to thank you for your excellent service and advice as we chose our first heat pump. Your suggestion of location has worked exactly as you predicted, and much better than what we were thinking. Now the place is cosy and warm when we get up on the mornings and home at night. An unexpected bonus has been the virtual redundancy of our clothes drier. The heat pump dries clothes on a rack duriing the day. So thank you – we would never have achieved the results without your help, and the Fujitsu. Thanks also to your staff – the job was done professionally with no indication that the workmen had been there.”



“Just a quick note to let you know that we are thrilled with the Fujitsu heat pump you and your team installed. It was certainly put to the test last Monday, when 2 days of snow rolled in. The unit worked beautifully, doing an amazing job of heating our living space. We were cosy and warm all day, and my 8 month old was able to play on the floor and have nappy free time :o). Thank you for recommending the perfect system for our house.”


“I can’t thank-you enough for all your fantastic help. I was visited by two of the nicest young men who serviced my heat pump quickly and efficiently, and it’s running beautifully. I shall praise Fujitsu for ever on.”

Gillian from DUNEDIN

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