GENERAL New Zealand (formerly Fujitsu General New Zealand) provides a 6 year full parts and labour warranty for all residential heat pump / air conditioning systems installed through a General Airstage (formerly Fujitsu) Accredited Installer, and a 5 year warranty otherwise. Please see below for more warranty information.
To
register your warranty. Please view our Warranty Registration page.
How to make a warranty claim
To claim under warranty, please contact the General Assist (formerly Fujitsu General Assist) team and have the following prepared:
- Outdoor Unit Model Number
- Indoor Unit Model Number
- Supplied By
- Installed By
- Phone Number
- Date of Supply
- Date of Install
- Owner’s Name
- Address
5yr Warranty Information
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6yr Warranty Information
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